ALL ORDERS SHIP IN DISCREET KRAFT MAILERS – INTERNATIONAL ORDERS PLEASE READ ALL INSTRUCTIONS <3
Each package includes (2) Spouti™, (2) Replacement Tube, and (2) Instructional Brochure
Spouti™ creates a seal around the urethra to eliminate leaks. Place the flexible cup over your urethra, adjust your skin around the tab, and you are ready to roll!
Using soft, flexible silicone our patent pending biotechnology allows you to wear Spouti™ all day long!
Do you use a wheelchair or other assistive device? Spouti™ can improve your restroom accessibility – check out our Accessibility On the Go page for more info!
Customers who purchase Spouti™ are entitled to 10 free placement consultations to ensure your STP experience exceeds your expectations.
Prefer a phone call to written instructions? Schedule your sessions through our Calendly link on our Contact Page!
Each Spouti™ is crafted with LSR compliant with the following silicone quality regulations: FDA food safe, RoHS, & REACH
Washing with antibacterial soap before placement is REQUIRED especially for your initial placement.
Spouti™ is not recommended for overnight wear.
Shipping processing time is 2-3 business days, then 2-3 days for the item to ship to your home if you are in the US.
INTERNATIONAL ORDERS PLEASE READ FURTHER FOR MORE DETAILS!
Once your shipping label has been printed you will get an email with your tracking number. Please allow 24 hours for the USPS to activate or update your tracking number information as they often re-use tracking numbers.
INTERNATIONAL ORDERS: Due to the variance in fees from country to country, Customs fees and VATS are not included in the shipping cost and may be due upon pickup.
You will also need to track your order using your local postal system. Once your order leaves the US it is no longer tracked on the USPS website. It is also likely that customs will hold your package – as soon as you see that your package has reached customs you MUST contact customs for more information as soon as possible. Failure to do to may result in your package being shipped back to us, in which case you will need to pay for a 2nd shipping label. No refunds for the Spouti will be processed until the item has returned to us. International packages do not have insurance and we cannot file a reimbursement claim and thus cannot refund you if you have not followed this shipping protocol.
The customs form with refer to your Spouti™ as a “Silicone Funnel” – this is required to ensure acceptance with customs.
Patented
*See Terms and Conditions and for refunds and review our Shipping Policies for more information regarding shipping stipulations and custom fees.
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